NYCGA.NET Voice Services

NYCGA.NET Voice Services
Primary portal page: Projects

Interactive Voice Response Telephone Line integrated with NYCGA.net database.
This project is located at: New York

Working group: TechOps
Contact: matt@nycga.net

Online presence:

Website: http://occupy.net
Schedule: Tech Ops Meetings: Sunday and Wednesday - 6pm, Atrium 60 Wall
Forum: #nycga-techops
Status: active and in development

Related projects/deliverables:

nycga.net

[edit] Vanity Number (855)NYCGA-411

(855) 692-4241 (and the more pay phone friendly (877) 751-6250)

built/maintained by matt@nycga.net

Automated Interactive Voice Response Telephone Line integrated with NYCGA.net database, Voice Commands currently supported:

1/8 page handout for phone service Please download, print, and distribute

  • Text to speech listings of events - "EVENTS"
    • Todays events - "TODAY"
    • Tomorrows events - "TOMORROW"
    • Group events (speak group name) - "GROUP"
    • Events on a specific date - "DATE"
    • My group events personalized listing for today and tomorrow (if you have your caller id phone # stored in your nycga.net profile) - "MY GROUPS"
  • Text to speech listings of Group names - "GROUP LIST"
    • Complete A-Z List - "ALL GROUPS"
    • Say the first letter of the group name search - "GROUP LIST"
  • Public Voice Announcements - "ANNOUNCEMENTS"
    • Record a new voice announcement message - "NEW"
    • Playback of recorded voice announcement messages - "LISTEN"
    • Posts new voice announcements as MP3 file with embedded player to voice.nycga.net / our wordpress site. - "NEW"
  • Other Features Implemented
    • Text to speech of Recent real-time twitter messages from various accounts - "TWITTER" *NEW*
    • Help page for site-wide voice commands - "HELP"
    • Allows for a personalized user experience based on caller-id
      • Integration with users nycga.net account by entering calling-from phone # into the phone field
      • Enables MY GROUPS command which lists the events for today and tomorrow that the user is a member of
      • Identifies registered/integrated users vs anonymous
      • Identifies first-time callers and plays welcome greeting for them
  • Other Features Planned for Development
    • Text to speech of Minutes
    • Text to speech of Group Announcements / Report backs
    • Public Voicemail for each Group with emailed voicemails
    • Text to speech of Blog posts for Emergencies
    • Segmenting of events and other text to speech playback so you can press #12 for event #12 or replay only the last 30-secs without having to start over from the beginning.
    • Speech to text blog posts / twitter / etc
    • Voice biometrics - create a unique voice signature for future login from a phone that does not have caller-id recognized from your nycga.net account
    • Option to send SMS/Text message of text to speech responses at the users request - Integration with Tropo.com
    • Todays and tomorrows events listing group names for further query instead of complete schedule
    • Specific Announcements section for Info/Comhub that takes priority over other public voice announcements
    • Create group report backs specific menu, authenticating users against known group admin accounts on NYCGA.NET
 
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